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(perform a traceroute from our servers back to you) (find your local BT exchange and see what broadband services are available) (test files of varying sizes to help users diagnose problems with their broadband connection.) (continuous monitoring of your broadband quality) (check your broadband speed instantly using the most accurate UK based speed test) UK broadband statistics we published as factsheets previously. (locate your local Telephone exchange and see what services are available) Introduction to our commercial broadband data services.Ĭommercial API for broadband availability information for use by third party websites (UK map showing broadband coverage and speeds)īroadband data services we provide to businesses including availability, etc.
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(Before you order a phone line, broadband or TV, read this guide on saving over £250!) (How to switch/migrate broadband supplier and details of the core underlying switching processes that are used.) (step-by-step guide to resolving a problem with your broadband provider) Resolving a problem with your broadband provider.Learn what 'fibre'broadband' is and how it can benefit you (including FTTC and FTTP) (step-by-step information on troubleshooting the most common broadband problems) (often marketed as 'fibre optic broadband') (if you use one of the big 4, read this!) Rate your broadband connection (requires login)Ĭan't get a decent speed on a traditional broadband service? We present some options. Search and filter our complete broadband package listĬompare the ratings of broadband providers Open your downloads window and take a screenshot of your download.ĭon't hesitate to reach out to our Support team if you have any trouble, we're more than happy to help! Click here to contact the Support team.The latest offers and discounts and special offers on broadband To find your downloads window in your Firefox browser click the 'downloads' button (the arrow on your browser's toolbar). This is where you'll take your screenshot. This will open a drop down menu where you can select 'downloads'. To find your downloads window in your Chrome click 'more' or ' ' in the right-hand corner of your browser.
#DOWNLOAD SPEED TEST FILE DOWNLOAD#
To find your download window in Safari click the 'downloads' button on the top-right right hand corner of your browser. Finding your download in your downloads window When all is said and done, you should have two screenshots that you can then send back to us here at Support. *Please leave 30 seconds between each download.* Take a screenshot of the download as it progresses in your download window.Īfter capturing the screenshot for your first download, you can then begin following steps 1-3 using your second download link. Open the download window for your browser (more instructions below). Your transfer should begin to download within your web browser. Here's how:Ĭopy and paste the first download link provided by a member of our Support team into your web browser. So, if you've reached out to the Support team and have volunteered to share your downloads speeds with us - we appreciate this!Ĭonducting this download speed test is simple and can be done in under 2 minutes. We have a whole team dedicated to making sure that you're able to download your transfers at an optimal speed.